Privacy Policy and Terms of Use
Donor & Website Privacy Policy
Eye to Eye (E2E) is committed to respecting the privacy of our donors and the visitors to our website. This policy is intended to guide the actions of E2E employees, Board of Directors, volunteers, contractors, and/or authorized representatives with regard to the treatment of personal information. Personal information includes personally identifiable information obtained through pledge cards, letters, surveys, email, website, and social media submissions or any other manner in writing, in person, by telephone, or electronically. Such information may include names, addresses, telephone numbers, email addresses, financial information, interests, and past and present giving information.
Our commitment to privacy extends to how we obtain, use, protect and share personal information. We honor any request to remain anonymous and provide the opportunity to be removed from our communication list at any time, upon request.
Donor Information Collection & Use
Eye to Eye collects and uses various personal information from donors, including name, mailing address, phone numbers, email addresses, contribution amount and purpose, interests, and similar. Tax laws in the United States require E2E to keep donor contact information and contribution amounts on file. E2E does not sell, trade, rent or share any personally identifiable information such as names, phone numbers, email addresses or mailing addresses of our donors without prior consent.
E2E collects personal information from donors for the following purposes:
- To distribute receipts for donations
- To thank donors for their donations
- To inform donors about upcoming events and activities, or events
- For internal analysis and record keeping
- To report to relevant U.S. and State agencies (reports are not for public inspection)
- To contact donors about changes to this policy
Limited donor information, such as name and timeframe in which a donation was made, may be used for promotional and fundraising activities. E2E provides donors the option to have their name publicly associated with their donation or to remain anonymous (donors must specifically request to remain anonymous).
Financial Information
E2E protects financial information both online and offline. To accept contributions online, E2E uses accredited online payment processing services with world-class security and data privacy policies. E2E does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services. It is important to note that credit card numbers are used only at the time of the transaction, and are not stored following the conclusion of the transaction unless a transaction is selected that occurs on a regular basis. For transactions that recur, credit card information is stored in an encrypted format.
E2E protects financial information both online and offline. To accept contributions online, E2E uses accredited online payment processing services with world-class security and data privacy policies. E2E does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services. It is important to note that credit card numbers are used only at the time of the transaction, and are not stored following the conclusion of the transaction unless a transaction is selected that occurs on a regular basis. For transactions that recur, credit card information is stored in an encrypted format.
When you submit sensitive information via the E2E website, your information is protected. To protect the security of the information you give us when you donate online or provide other personal information, E2E uses Secure Socket Layer (SSL) technology. Look for the Symantec seal below any form on E2E’s site requesting personal information. To learn more about SSL, visit http://www.symantec.com.
E2E also protects personally identifiable information offline. Only employees who need the information to perform a specific job (for example, processing donations) are granted access to personally identifiable information. Donor and donation records are kept in locked file cabinets. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked door.
Website Visitors
E2E’s website (www.eyetoeyenational.org) takes every precaution to protect our visitors’ personal information. We use Google Analytics to optimize our website and visitor experience. This does not require our site visitors to identify themselves, and they do not provide us any personally identifiable information about our visitors that is not supplied voluntarily. We use IP [Internet Provider] addresses to analyze trends, administer the site, track visitor’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Third Party Links
E2E’s website contains links to other sites. Please be aware that E2E is not responsible for the privacy practices of these sites. We encourage our visitors and donors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by www.eyetoeyenational.org.
Removal From Our Communication List
It is our desire not to send unwanted communications to our supporters. Our supporters are given the opportunity to ‘opt-out’ and remove themselves from our communication list at any time, should they desire to do so. Please contact us if you wish to be removed from any E2E communications.
Contacting Us
If an individual wishes to review their personal information, make changes, or if they no longer desire to receive communications from E2E, we will update, correct, or remove that individual’s personal data provided to us. To modify or remove your contact information, please call Call (212)537-4429 or email info@eyetoeyenational.org.
Our Commitment to Privacy
Sharing Your Information
Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect to any other entity. Only anonymized, aggregated data is periodically assessed to help us improve our website, for example, to identify and fix software bugs, and improve web performance and user experience.
Our Commitment to Children’s Privacy
Protecting the privacy of children is especially important. For that reason, we adhere to the 1998 Children’s Online Privacy Protection Act (COPPA). For more information, visit the Federal Trade Commission’s COPPA website at http://www.ftc.gov/ogc/coppa1.htm. We urge parents to instruct their children never to give out their last names, addresses, phone numbers, school name, or social security numbers when using the Internet. We do not knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without consent, he or she should contact us. We will delete such information from our files within a reasonable time.
Links to Other Websites
Links to third-party apps and websites may be provided solely for your information and convenience. If you use these links, you will leave our website. This Privacy Statement does not cover the information practices of those websites linked to within our website, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each website or app that you visit or download, respectively.
Changes to Statement
Any updates or changes to the terms of this Privacy Statement will be posted on our website. Please check back frequently to see if this Privacy Statement has changed. By using our website, you acknowledge acceptance of this Privacy Statement in effect at the time of use.
Contact Us
If you have any concerns about our use of your information or about this Privacy Statement, please contact us. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.
Author Note: The above Privacy Statement draws from the open-source mobile application privacy policy from Docracy.